Privacy Policy

1. Scope

This Privacy Policy applies when you use the MBR Data website, mobile application, dashboard, customer support channels, and related digital services. By using our services, you acknowledge the practices described here.

2. Information we collect

We collect information needed to create and secure your account, process requests, and support you. This may include:

• Identity and contact details: name, username, phone number, email address, and profile information.
• Account and security data: encrypted credentials, verification records, login activity, device identifiers, and fraud-prevention signals.
• Transaction data: service type, recipient details, amount, reference, status, date, and payment information.
• Technical data: IP address, browser or device type, application version, diagnostics, and interaction data.
• Support information: messages, attachments, and other details you provide when contacting us.

Never send passwords, PINs, or one-time codes through support channels.

3. How we use information

• Provide airtime, data, bill payment, verification, funding, and other requested services.
• Create, authenticate, secure, and maintain your account.
• Confirm transactions, send service notices, and provide customer support.
• Detect abuse, prevent fraud, enforce limits, and investigate suspicious activity.
• Monitor reliability, fix errors, and improve our products.
• Meet applicable legal, accounting, and dispute-resolution obligations.

4. How we share information

We do not sell your personal information. We may share only the information reasonably needed with network operators, payment processors, banking partners, verification providers, hosting and security vendors, and other providers that help complete your request.

We may also disclose information when required by law, to protect users or our services, investigate fraud, or as part of a business restructuring. Providers may operate under their own privacy policies.

5. Security and retention

We use administrative, technical, and organisational safeguards designed to protect information against unauthorised access, loss, alteration, or misuse. No internet or storage system is completely secure, so you should also protect your device and login details.

We retain information as long as needed to provide services, maintain transaction and security records, resolve disputes, and meet legal or operational obligations. Information no longer required may be deleted, anonymised, or securely archived.

6. Your choices

You may update certain profile details through your account. You may also contact us to request access, correction, or deletion of eligible personal information, or to raise a privacy concern. Some records must be retained for security, transaction integrity, or legal reasons.

You may opt out of non-essential promotional messages while continuing to receive important account, security, and transaction notices.

7. Cookies and local storage

Our website and application may use cookies or local device storage to keep you signed in, remember preferences, improve performance, and protect sessions. Disabling essential storage may prevent parts of the service from working correctly.

8. Changes to this policy

We may update this policy when our services, security practices, or obligations change. The latest version will appear here with a revised date. Material changes may also be communicated through the website, application, or your registered contact details.